Privacy Policy | California Counties Facilities Services Association

Last Updated on December 7, 2024

California Counties Facilities Services Association (“CCFSA,” “we,” “us,” or “our”) understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website. This privacy policy explains how we protect and use the information we gather from you. By using this website, you consent to the terms described in the most recent version of this privacy policy. You should also read our Terms of Use to understand the general rules about your use of this website, as well as any additional terms that may apply when you access particular services or materials on certain areas of this website. “You,” “your,” “visitor,” or “user” means the individual accessing this site.

Personal and Non-Personal Information

Our privacy policy identifies how we treat your personal and non-personal information.

What is Non-Personal Information and How Is It Collected and Used?

Non-personal information is information that cannot identify you as an individual. If you visit this website to read information—such as details about one of our services—we may collect certain non-personal information from your computer’s web browser. Because non-personal information cannot identify you or be tied to you, there are no restrictions on the ways that we can use or share non-personal information.

What Is Personal Information and How Is It Collected?

Personal information is information that identifies you as an individual, such as your name, mailing address, email address, telephone number, and fax number. We may collect personal information from you in several ways, including but not limited to:

When you send us an application or other forms.

When you conduct a transaction with us, our affiliates, or others.

When we collect information about you in support of a transaction, such as credit card information.

When you choose to send us personal information about yourself (for instance, to receive certain information, purchase access to our products or services, or participate in an activity).

Are Cookies or Other Technologies Used to Collect Personal Information?

Yes, we may use cookies and related technologies, such as web beacons, to collect information on our website. A cookie is a text file placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer and are uniquely assigned to you. A cookie’s primary purpose is to provide a convenience feature to save you time, such as recalling your specific information on subsequent visits to our site.

When you return to our website, the information you previously provided can be retrieved so you can easily use features you’ve customized. A web beacon is a small graphic image that allows the party that set the web beacon to monitor and collect certain information about viewers of a web page, document, or email, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to, and the time the web beacon was viewed.

We may use web beacons to count visitors to certain web pages on our site or to monitor how users navigate our site. We may also include web beacons in email messages to gauge how many messages were opened, acted upon, or forwarded.

Third-party vendors may also use cookies on our website. For instance, we may contract with third parties to track and analyze anonymous usage and volume statistical information. Such

information is shared externally only on an anonymous, aggregated basis. These third parties use persistent cookies to help us improve the visitor experience, manage our site content, and track visitor behavior. We may also contract with a third party to send emails to our registered users/members, and to measure and improve the effectiveness of our email communications.

From time to time, we may allow third parties to post advertisements on our website, and those third-party advertisements may include a cookie or web beacon served by the third party. This privacy policy does not cover the use of information collected by third-party ad servers. We do not control these cookies and recommend that you check the privacy policies of these advertisers and/or ad services before linking to an ad.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.

How Does CCFSA Use Personal Information?

• CCFSA may keep and use personal information we collect from or about you to:

• Provide you with access to this website or other products or services.

• Respond to your requests.

• Bill you for products/services you purchased.

• Provide ongoing service and support.

• Contact you with information that may interest you, including information about our products and services or those of others.

• Solicit your opinion about our products or the products of others.

• Perform record-keeping and analytical functions, and to research, develop, and improve programs, products, services, and content.

Personal information collected online may be combined with data you provide to us through other sources. We may remove your personal identifiers (such as your name or email address) to render such information non-personal. Once we have de-identified your information, it becomes non-personal information and may be treated as such. We may also use your personal information to protect our rights or property, protect someone’s health, safety, or welfare, or to comply with a law, regulation, court order, or other legal process.

Does CCFSA Share Personal Information With Others?

We will not share your personal information collected from this website with unrelated third parties without your permission, except as otherwise provided in this privacy policy. In the ordinary course of business, we may share some personal information with third-party service providers we hire to perform services or functions on our behalf. In such cases, we authorize these third parties to use the information only to perform the services we have requested.

We will not sell, exchange, or publish your personal information, except in conjunction with a corporate transaction such as a sale, merger, dissolution, or acquisition. Certain third-party service vendors (e.g., credit card companies, clearinghouses, banks) may collect personal information directly from you to assist with your transaction. We do not control how these third parties use such information, but we request that they disclose their usage of your personal information before collecting it.

We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law, or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior harmful to other visitors or illegal activities. We may disclose your personal information if we believe it necessary to protect our rights or property, protect someone’s health, safety, or welfare, or to comply with a law, regulation, court order, or other legal process.

Please note that if you interact with third-party advertisers on our site, this privacy policy does not control how they use your personal information. You should review their privacy policies before providing them with your personal information.

How Is Personal Information Used for Communications?

We may contact you periodically by email, mail, or telephone with information about programs, products, services, and content that may interest you. Some features on this website allow you to communicate with us via an online form. If your communication requests a response, we may send it via email, and that response may include your personal information. Please note that we cannot guarantee that our emails are secure from unauthorized interception.

How Is Personal Information Secured?

We have implemented generally accepted standards of technology and operational security to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third-party vendors have access to your personal information, and they are required to treat this information as confidential. While we strive to protect your personal information, we cannot guarantee that unauthorized individuals will not gain access.

Links

This site may contain links to other sites that we believe offer relevant information. CCFSA is not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any websites you visit.

Public Discussions

This site may provide public forums or discussion boards on various topics. Please note that any information you post in these discussions will become public. Do not post sensitive information in these public discussions. Information disclosed publicly may be collected and used by others. CCFSA is not responsible for any actions or policies of third parties who collect information disclosed in public forums. Remember that you must comply with our other published policies regarding postings on our public forums.

How Can a User Access, Change, and/or Delete Personal Information?

You may access, correct, update, and/or delete any personally identifiable information that you have submitted to the website. You may also unsubscribe from mailing lists or any registrations on the website. To do so, please follow instructions on the specific page of the website where you provided such information, subscribed, or registered, or contact us at: Email: [email protected]

Children’s Privacy

CCFSA does not knowingly collect personal information (such as a child’s name or email address) from children under the age of 13. If you believe we have collected personal information from a child under 13, please contact us immediately so we can take appropriate action.

Changes

CCFSA reserves the right to modify this privacy policy at any time. Any changes will be reflected in this section, and if such changes are material, we will post a notice on the homepage of the website for a reasonable period of time. If you have questions about privacy at any websites operated by CCFSA, or about our website practices, please contact us at: Email: [email protected]